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Privacy Policy

Last updated: November 2025

The Review Mediator, LLC (“we,” “our,” “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect information when you use our website, platform, and connected applications (collectively, the “Services”).

1. Information We Collect

We collect information in the following ways:

A. Information You Provide to Us

  • Business or account registration details (name, email address, company name, login credentials).

  • Review submission details and related documentation for dispute or mediation purposes.

  • Communication records between you and The Review Mediator support or outreach teams.

B. Information Collected Automatically

  • Usage data such as IP address, browser type, operating system, and activity on our platform.

  • Cookies and analytics tools that help us improve site performance and user experience.

C. Information from Google OAuth
If you sign in or connect your Google account, we may access limited Google data (such as your business profile, reviews, or account identifiers) only with your explicit consent.
This access complies with the Google API Services User Data Policy, including the Limited Use requirements. We do not sell, share, or use Google data for advertising purposes.

2. How We Use Your Information

We use collected data to:

  • Authenticate your account and enable secure access to The Review Mediator portal.

  • Review and analyze submitted reviews to detect policy violations.

  • Facilitate communication between businesses and consumers for dispute resolution.

  • Improve our platform’s functionality, security, and performance.

  • Comply with legal and regulatory requirements.

3. Data Sharing and Disclosure

We do not sell or rent your information.
We may share information only with:

  • Authorized employees or contractors who operate under confidentiality obligations.

  • Review platforms (e.g., Google, Yelp, Trustpilot, BBB) solely for dispute submission purposes.

  • Legal or regulatory bodies if required by law.

All sharing is done in accordance with this Policy and applicable data protection laws.

4. Data Retention

We retain user data only as long as necessary to fulfill the purposes outlined in this Policy or as required by law. Google OAuth data is deleted upon account removal or disconnect.

5. Your Rights and Choices

You may:

  • Request access, correction, or deletion of your personal data.

  • Disconnect your Google account at any time through your account settings.

  • Contact us at  info@thereviewmediator.comfor privacy-related inquiries.

6. Security

We use industry-standard security measures to protect your data, including encryption, secure servers, and access controls. However, no online platform can guarantee 100% security.

7. Children’s Privacy

Our Services are not directed to children under 18. We do not knowingly collect information from minors.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted here with the “last updated” date revised accordingly.

9. Contact Us

For questions or concerns about this Privacy Policy, contact:
info@thereviewmediator.com
 https://www.thereviewmediator.com

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