Combat Fake & Inaccurate Online Reviews and Ratings

Yes. We document evidence that a Google review violates Google's review policies — such as it coming from a non-customer, containing defamatory statements, or being part of a coordinated attack — and file the dispute through the correct Google Business Profile channel. We escalate and appeal if the first report is denied.

We start by identifying why the rating is inaccurate — a fake review, a review bombing incident, or a rating tied to a false narrative — then assemble supporting evidence (screenshots, timestamps, transaction mismatches) and file a dispute through the platform’s official review or ratings dispute process.

Reviews typically qualify for removal when they come from someone who was never a customer, contain defamatory or false statements, involve harassment or abuse, are part of coordinated review bombing, or otherwise violate a platform’s content policies. Genuine customer complaints usually do not qualify for removal — mediation is the better path there.

Yes, when the review violates Yelp's content guidelines or Glassdoor's community guidelines — for example, reviews from non-customers, defamatory workplace claims, or off-topic content. We document the violation and file through each platform's specific dispute path.

Review removal works when a review genuinely violates a platform policy and the dispute is properly documented and filed through the right channel. We have successfully disputed thousands of reviews, though outcomes depend on the platform, the violation, and the quality of supporting evidence — which is why we build a full documentation package for every case.

A denied first report is common and not the end of the process. We escalate with additional evidence, appeal through Google’s trust & safety review, and pursue further escalation paths — including regulatory complaints or legal coordination — when warranted.

Yes. Coordinated review bombing is treated as a clear policy violation on most platforms. We identify the pattern across accounts, file emergency disputes, and coordinate a multi-platform response when an attack spans several review sites at once.